Posted From Australia

 

Your Item/s Will Be Posted As Soon As Payment Clears

We post items daily, Monday to Friday. Your item/s will be sent to you on the same day if payment clears by 2:00PM AEST, otherwise as soon as payment clears - excluding weekends & public holidays.

Delivery is not possible on weekends, public holidays or during after hours. We will reply most of your e-mails within our business hours, sometimes off business hours.


Pick up of the items is not available as we do not operate a retail store and we don't have onsite customer service that can arrange pick up for you, sorry.

All items are posted from our Gold Coast, QLD, Australia warehouse.

Please check your shipping address is correct. If not, please update it now or message us with correct address ASAP. Buyers will be charged full postage price for re-delivery for items that are undelivered and returned to us as a result of incorrect name and/or address or unsuccessful delivery. Parcel(s) cannot be re-directed to a different shipping address once the item has been posted. You must ensure that you have provided us with the correct delivery address during the checkout process.

All our items are packed discreetly using white, non-transparent poly postage bags or plain carton packaging, depending on the size and nature of the product. Your postage label will never specify parcels content.
 

Available postage methods are:

FREE Regular Postage in Australia
      4-7 business days delivery
(excluding weekends and public holidays)

CALCULATED Express Postage in Australia
      1-2 business days guaranteed delivery
(excluding weekends and public holidays)

CALCULATED Postage Outside Australia 
      10-20 business days delivery (excluding weekends and public holidays)

Please note: we can't guarantee exactly when you'll receive your item. Post office guideline is that regular parcels get delivered between 3-7 business days, while express parcels only 1-2 business days Australia wide. You can select express postage on payment checkout (extra cost involved). We'll email you every step of the way so you'll know when your payment was cleared and your item/s shipped. 

If you're outside Australia we only offer standard economy postage. Post office promise is 10-20 business days for overseas deliveries. It's really hard to estimate exact delivery date as we're in Australia. We don't offer express shipping as it's 3 times more expensive than standard economy mail.‚Äč